Our Sustainability Approach

It is important that recipients are not dependent on aid for the continued operation of the new water resource

It's one thing to provide a new water well, but how is it maintained when it needs repair?  We ensure our water systems are designed to suit the skills of the potential operators and that people are correctly trained in governing and maintaining their new water resource. 

Sustainability is dependent on community participation, suitable technology, training and monitoring

Community Participation

  • Community leaders must provide written requests for their need for a new water source to our partner NGO's who conduct a village site needs assessment in collaboration with government bureaus to determine priority water scarcity areas.  Therefore, communities with the highest need are selected and recommended to our funders

  • Community members are pre-engaged to encourage them to take ownership of the well before construction begins.  They are educated on their responsibilities and obligations to the sustainability of their new water resource once completed and handed over to them.

  • Wells are sited on general community land or consent is obtained from relevant community or government members.

  • During construction, communities actively contribute by providing food and accommodation to the installation team.


  • WUC Training. Water User Committees (WUC's) are established to take responsibility for the management of the water facility.  WUC members are nominated by villager leaders by selecting 5 community representatives consisting of equal men and women.  Partners provide training on WUC governance. The WUC's role is to collect equitable fees from each water user to be used for the maintenance and repairs to the water resource.

  • Good WASH practice and safe water chain training. This includes the process of keeping water safe from the point of collection through transportation, boiling, up to the point of consumption. 

  • WUC members are provided training on how to be caretakers of the well which includes how to effectively operate and maintain the water and sanitation facility. 

  • Maintenance team training. Partners provide training to a team of technicians, selected by community members, who will determine spare parts and repairs requirements. 

Monitoring & Measuring

  • Partners continually monitor and offer refresher training and operation evaluation periodically to ensure the WUC's are working properly.

  • BridgIT personnel and donors conduct regular monitoring and evaluation site visits to ensure the sustainability of the equipment.